Privacy Policy
Last updated: 01 June 2026
Contents
1 Who We Are
Make Ready Services is a property preparation company based in Dublin, Ireland. We are the Data Controller for the personal data collected through this website.
Business name: Make Ready Services
Location: Dublin, Ireland
Email: info@makereadyservices.ie
Phone: +353 89 708 6037
This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and your rights under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
2 Data We Collect
We collect personal data in two ways:
a) Information you provide to us (Contact Forms)
When you submit a quote or enquiry form on our website, we collect:
- Full name — To identify you and address you properly
- Phone number — To contact you about your enquiry
- Email address (home page form) — To respond to your enquiry by email
- Property type (e.g. apartment, house) — To assess the scope of your request
- Service needed (e.g. painting, cleaning) — To prepare a relevant quote
- Property address (optional) — To help us plan a site visit if applicable
- Additional details / message (optional) — To better understand your requirements
b) Data collected automatically (Analytics)
When you visit our website, only if you have given consent, Google Analytics collects anonymised technical data including:
- Pages visited and time spent on each page
- Referring website or search term
- Browser type, device type, and screen resolution
- Approximate geographic location (country / city level)
This data does not identify you personally. No analytics data is collected until you click Accept All on our cookie consent banner.
3 How We Use Your Data
We use the personal data you submit through our contact forms to:
- Respond to your quote or service enquiry
- Prepare and send a no-obligation quote for your property
- Schedule a site visit if requested
- Follow up on your enquiry by phone or email
We use analytics data (Google Analytics) to:
- Understand how visitors find and use our website
- Improve the content and structure of our site
- Measure the performance of our marketing
🚫 We will never:
- Sell your personal data to third parties
- Use your data for unsolicited marketing without your consent
- Share your data with any party not involved in fulfilling your request
4 Legal Basis for Processing (GDPR Article 6)
We process your personal data under the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Responding to your enquiry / quote request | Article 6(1)(b) — Performance of a contract (or pre-contractual steps at your request) |
| Google Analytics (website usage data) | Article 6(1)(a) — Your explicit consent (via the cookie banner) |
| Keeping records of completed jobs | Article 6(1)(c) — Legal obligation (e.g. tax / VAT records) |
5 Google Analytics & Cookies
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.
Cookies we use
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| mrs_cookie_consent | Make Ready Services | Stores your cookie consent preference (accepted / rejected) | 365 days |
| _ga, _ga_* | Google Analytics | Used to distinguish users and track website sessions | 2 years |
| _gid | Google Analytics | Used to distinguish users (short-term session tracking) | 24 hours |
| _gat | Google Analytics | Used to throttle request rate | 1 minute |
Google Analytics & Consent Mode
We use Google Analytics 4 (GA4) via Google Tag Manager. Our website implements Google Consent Mode v2, which means:
- Analytics cookies are blocked by default when you first visit the site
- Google Analytics only activates after you click "Accept All" on the cookie banner
- If you click "Reject", no analytics cookies are set and no tracking occurs
Google Analytics data is processed by Google LLC (USA) under Google's standard contractual clauses. You can learn more at Google's Privacy Policy.
Managing your cookie preferences
You can change your cookie preference at any time by clearing your browser cookies (which will reset the banner on your next visit), or by adjusting your browser's cookie settings. You may also opt out of Google Analytics specifically using Google's opt-out browser add-on.
6 Data Sharing & Third Parties
We share your data only with the following third parties, and only where necessary:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Bootstrap Studio Smart Form (bootstrapstudio.io) | Form submission delivery — routes your enquiry to our email inbox | Name, phone, service details (form contents) |
| Google Analytics / Google Tag Manager | Website analytics (only with your consent) | Anonymised usage data only |
| Hostinger (web hosting) | Hosts this website and our email server | Form data in transit (encrypted) |
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
7 How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Enquiries that do not result in a job: deleted within 12 months of your last contact
- Enquiries that result in a completed job: retained for 7 years in line with Irish Revenue / tax record obligations
- Google Analytics data: retained for 14 months (Google's default retention period)
- Cookie consent preference: stored in your browser for 365 days
8 Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
✔ Right of Access
You can request a copy of all personal data we hold about you.
✔ Right to Rectification
You can ask us to correct inaccurate or incomplete data.
✔ Right to Erasure
You can request deletion of your data ("right to be forgotten"), subject to legal obligations.
✔ Right to Restrict Processing
You can ask us to limit how we use your data in certain circumstances.
✔ Right to Data Portability
You can request your data in a structured, machine-readable format.
✔ Right to Object
You can object to processing based on legitimate interests.
✔ Right to Withdraw Consent
Where processing is based on consent (e.g. analytics cookies), you can withdraw it at any time.
✔ Right to Lodge a Complaint
You have the right to complain to the Irish Data Protection Commission (DPC) at dataprotection.ie.
To exercise any of these rights, please contact us at info@makereadyservices.ie. We will respond within 30 days.
9 Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- HTTPS encryption on all website pages
- Secure form submission via Bootstrap Studio Smart Form's encrypted handler
- Access to personal data restricted to authorised personnel only
No method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately.
10 Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
12 Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your data rights, please get in touch:
Phone
+353 89 708 6037You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC):
🌐 www.dataprotection.ie |
📞 +353 57 868 4800